SW-29086 - USA (Montana) - Hosted VOIP Service - Deadline November 20,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29086

Government Authority located in Montana; USA based organization looking for expert vendor for hosted VoIP service.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide hosted VoIP service.
- VOIP telephone service as carrier-grade data centres provide 99.999% uptime
- Hosted VOIP service must provide four-digit dialling between rooms and facilities, call forwarding, both inside and outside of the system, call routing system, call transfer and redial, caller id, both the caller and receiver, provided the receiver has this feature enabled on their phone, voice conferencing
- Hosted VOIP Service must provide Centralized Voice Mail Solution that can be used transparently by all locations, and the ability for all locations to appear to be part of a single phone system, as well as, Voice Mail that is accessible from inside and outside
- Hosted VOIP Service must provide for fax systems with unlimited virtual faxing
- Hosted VOIP Service must include unlimited local calls and in-state and out-of-state free long-distance service for the United States and Canada
- Hosted VOIP Service must provide centralized call detail reporting system to report calls being made and where the call originated
- Mobile, and windows desktop apps for voice, video, SMS, and IM services

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 20 November, 2019

Category : Software, System and Application, Call Center and Answering

Country : USA

State : Montana

RFP Expired

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