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CC-1552 - USA (Washington, DC) - RFI for Inbound and Outbound Vehicle Safety Hotline Services - Deadline November 15,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1552

Government Authority located in Washington, DC; USA based organization looking for expert vendor for inbound and outbound vehicle safety hotline services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide inbound and outbound vehicle safety hotline services between the hours of 8 am and 8 pm, eastern standard time, Monday through Friday.
- Callers may leave a message at times Hotline representatives are unavailable
(2) Approximate call volume is 170,232 received calls (July 31, 2017, through July 30, 2018) and 236,462 received calls (July 31, 2017, through July 30, 2018).

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 15 November, 2019

Category : Call Center and Answering

Country : USA

State : District of Columbia

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