SW-43598 - USA (Indiana) - Mobility Integration Platform (MaaS) Consultant Services - Deadline May 25,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-43598

Government Authority located in Indiana; USA based organization looking for expert vendor for mobility integration platform (MaaS) consultant services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide mobility integration platform (MaaS) consultant services
- Policy and Governance:
- Conduct a needs assessment to decide what payment system strategy will best meet regional needs (e.g. end-to-end trip planning); what it needs to support (e.g. incentive programs)
- Research multimodal pricing policies, fare rules and transfer agreements
- Identify challenges to establishing partnerships with shared mobility providers and recommend strategies to overcome these challenges
- Produce an analysis of state and federal data privacy laws and industry best practices for the protection of personally identified information (PII) with recommendations for how should handle the transfer and storage of PII of program customers
- Draft multimodal revenue sharing agreements, which should include specific steps on how funds from the program are handled and shared.
- Explore multimodal subsidies, discounts, incentives, and opportunities for cobranding/co marketing, identifying any equity issues and mitigation opportunities
- Review industry and project key performance measures (KPI) and report recommendations on how the project can reliably track established KPIs for the demonstration period
- Create a governance structure
- Draft procurement and partnership strategies
- Draft customer service agreements
- Draft data sharing agreements
- Draft privacy agreements
- Draft security policies for participants,
- Information Technology:
- Identify a process to assist and other agencies and mobility providers within the Central service area in implementing and maintaining data feeds, for those that choose to participate
- Identify standards for the purposes of visualizing data by transportation provider, provider mode/type, and other industry standard criteria,
- Prepare a list of requirements pertaining to Multimodal Payment Products and Architecture
- Prepare a list of requirements pertaining to Payment Settlement and Revenue Reconciliation
- Testing, Implementation, and Customer Service:
- Establish a list of requirements and/or expectations for system acceptance testing
- Develop a customer-focused continuous innovation model for both the technology development and demonstration periods that will allow low cost, low risk testing of technology improvements and pricing models before scaling to full implementation,
- Devise a list of methods, or strategies, that can be used as part of a customer outreach and education campaign.
(2) All the questions must be submitted no later than May 10, 2021.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 25 May, 2021

Question Answer Deadline : Monday, 10 May, 2021

Category : Software, System and Application, Professional, Consulting, Administrative or Management Support Services

Country : USA

State : Indiana

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