SW-43606 - USA (Oregon) - Complaint and Incident Tracking and Quality Management Software Solution - Deadline May 21,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-43606

Government Authority located in Oregon; USA based organization looking for expert vendor for complaint and incident tracking and quality management software solution.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide complaint and incident tracking and quality management software solution.
• Complaint/Incident Tracking
- Ability for internal and public submission of complaints/incidents/feedback into standard templated format.
-  Ability to assign actions to internal employees to respond to submissions.
• Quality Management
- Ability to perform and manage facility audits.
- Ability to create corrective action plans based on audit findings.
• Reporting/Dashboards
- Ability to create dashboards for quick visual representation
- Access to a standard report library as well as ability to create customized reports.
• Security
- Ability to assign user roles to employees based on job function, including location based.
- HIPAA compliant
- 42 CFR Part 2 compliant

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 21 May, 2021

Category : Software, System and Application

Country : USA

State : Oregon

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