NET-5516 - USA (Hawaii) - IT Network Technical Support Services - Deadline December 24,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: NET-5516

Government authority located in Hawaii; USA based organization looking for expert vendor for IT network technical support services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide network administration, technical support, and help desk expertise on a daily basis, to monitor and maintain our network in working order, and to troubleshoot and remedy any connectivity issues/problems (Helpdesk services) that may arise such as connectivity issues to the Internet and between the server, workstations, and other equipment on the network to the government authority located in Hawaii.
- Conduct an initial survey of existing equipment, to record make, model, version numbers of installed software and operating systems, and other system parameters that will help in conducting diagnostics and routine maintenance, etc.
- Updates – routinely updating individual workstations, as necessary, with the latest software improvements, drivers, etc.
- Create email addresses and hardware/software installations as needed (e.g., new workstations, etc.)
- Provide documentation of network map and make recommendations on optimizing network setup.

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite.

Expiry Date : Friday, 24 December, 2021

Category : Networking Services and Supplies, IT Services (Computer Maintenance and Technical Services)

Country : USA

State : Hawaii

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