DRA-2514 - USA (Jacksonville, Florida) - Survey Fieldwork and Analysis Services - Deadline December 9,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: DRA-2514

Government Authority located in Jacksonville, Florida; USA based organization looking for expert vendor for survey fieldwork and analysis services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide survey fieldwork and analysis services to the government authority located in Jacksonville, FL.
• Record self-completion surveys for the airport service quality (ASQ) program to departing passengers in the gate areas. These surveys are currently tablet-based surveys during the term of this contract.
• Typical surveys ask departing passengers a series of questions regarding their airport experience. Surveys take approximately 7-10 minutes for the passenger to complete. The surveys do not require much explanation or assistance from the interviewer. Since the surveys must be administered in the gate area or on the airport premises, phone or internet surveying cannot be accepted.
• Respondent is responsible for the transmission of completed surveys and data for processing.
• Comply with survey methodology requirements in which may include, but not limited to:
• Adhering to a survey schedule and distribution plan based on the airlines’ flight schedules (e.g., airline-destination combinations, international vs. domestic traffic).
• Distributing and collecting surveys during all months of the year as well as covering all seven days of the week and all operating times (e.g., 6am-11pm) over the course of any particular quarter.
• Provide appropriate staffing, including supervisory staff, if necessary, to distribute and collect additional self-completion surveys or facilitate focus groups on an ad-hoc basis to gather information on passenger demographics. Only one interviewer per day is necessary, though additional staff may be used.
• Survey personnel must be background-checked and meet all requirements to obtain a secure identification display area (SIDA) through the agency’s access control department.
(2) All question must be submitted no later than December 6, 2021.
(3) Contract term will be one years.

[C] Eligibility:

Onshore (USA organization Only)

[D] Work Performance:

Performance of the work will be offsite.

Expiry Date : Thursday, 9 December, 2021

Question Answer Deadline : Monday, 6 December, 2021

Category : Data Research and Analytics

Country : USA

State : Florida

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