MOBI-0930 - USA (Mississippi) - After-Hours Mental Health App - Deadline June 7,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MOBI-0930

Government Authority located in Mississippi; USA based organization looking for expert vendor for after-hours mental health app.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide after-hours mental health app 
- Seeks an appeased solution that will enable all students to receive mental health services from licensed, qualified providers, 24 hours/day, 7 days/week
- The system should improve coordination and collaboration and its partners by storing and monitoring all data and requests submitted through the system. The solution should also contain the ability/functionality to refer to other provider-resources if/when necessary.
- Solution must provide apps for Android and IOS operating systems
- Be accessible from app or website (via smartphone, laptop or desktop)
- The system must support single sign-on (CAS, Shibboleth, or SAML) and DUO two factor authentication.
- Must be compliant with WCAG 2.0 AA accessibility standards.
- Must provide integration with Adobe Sign electronic signature software.
- Ability for Students to receive services via telephone (smartphone or non-smartphone),
app, or website
- Reports should be provided in multiple formats. Most reports, if not all, should be viewable on screen with options to download in Excel, PDF, CSV, Word (.doc/.rtf), or API access
- 24/7/365 crisis and real-time multilingual support available in multiple modalities to meet student needs, including after-hours crisis assessments
- Ability to offer both language and cultural matching within clinical network.
- Provide support in all states, globally (minimum of 150 countries), and in multiple languages to meet the students we serve.
- Ability to fully integrate with university protocols and campus resources.
- Appropriate triage
- Describe escalation and crisis protocols
- Provide branded app with option for school specific resource integration and social media feed.
- On-demand content library of mental wellness resources, including options for health assessments and virtual fitness.
- Collect and provide student case data reports with EMR integration opportunity to reinforce circle of care.
- Health assessments
- Ongoing support for students engaged in their process
- Staff and faculty consultations
- Ability for students to receive services via telephone (smartphone or no smartphone), or virtually via the app or website
(2) All the questions must be submitted no later than May 20, 2022.

[C] Eligibility:

Onshore (USA organization Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Tuesday, 7 June, 2022

Question Answer Deadline : Friday, 20 May, 2022

Category : Mobile Application Development, Health and Related Services

Country : USA

State : Mississippi

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